PlayStation 3 System Update 3.7 Trophy and Game Save Auto-Sync Fix Discovered

by Sohrab Osati | Sep 1, 2011 | 54 comments
Sohrab Osati

Two of the great features added to the PlayStation 3 and exclusive to PlayStation Plus members with the most recent PS3 System Update 3.7 was the ability for trophies and game saves to be automatically uploaded. The idea was that you allocated a specific time slot for your PS3 to turn on every day, scan for new trophies or games and upload them online. After the process, your PlayStation 3 would then turn off on its own. From the looks of the gaming forums and comment sections on most sites, it seems that this feature went off without a hitch. However, there lies a minor part of the community who were not able to get the new feature to work, including myself. After trying some simple trouble shooting techniques like choosing different time slots, logging in and out of my account and disabling and enabling the feature again, it seemed like there was not much I could do. Surfing different forums all lead to the same conclusion: for a minority of users out there, this feature was/is not working. After having some contact with Sony on the matter, I’d yet to hear a confirmation of the issue and I was started to chalk things up towards just some minor machines not playing nice. As a last ditch effort, I decided to call the PlayStation customer support and to my surprise, not only did they acknowledge the issue, but had a work around as well. They also confirmed, though with no time table, that this bug will be hammered out in the next system update. After the jump, you can read our short walkthrough and find our Trophy and Game Save Auto-Sync Fix.

After some tweaking and testing, the issue seems be with the PS3 and its capabilities of talking to the web and receiving the proper date and time setting. So the fix consists of a few simple tweaks:

  1. Settings > System Settings > Select a time slot that matches your current time
  2. Settings > Date and Time Setting > Time > If your console is set to grab the time via the internet, switch to manual
  3. Turn off your PS3. Your PS3 should now automatically turn back on.
  4. Exit the auto-sync.
  5. Settings > Date and Time Setting > Time > Switch back to via internet
  6. Turn off your PS3. Your PS3 should once again automatically turn on and, voila, you are set.