After week or so on the market, news began to spread about a clicking noise that would emit from the NEX-5N when in video mode. Once flipped over to this mode, as soon as the user began to pan with the camera in any direction, the clicking noise would initiate, thus ruining your video if the audio was actually important to you. The likely culprit in all this seemed to be the image stabilization from the camera body, though we have no concrete evidence of that being the flaw. This unfortunate glitch has now casted a cloud over an otherwise amazing camera while halting many would-be owners from purchasing one.

Luckily, Sony seems to have found a reason behind the NEX-5N clicking noise issue and will be fixing the problem under warranty for current owners while addressing the issue at the root of the cause: the factories which they ship from.

 We have received reports of a “clicking” sound which may be heard in the audio playback of movies recorded by the NEX-5N camera. This phenomenon occurs if the camera undergoes sudden motion while recording; motion generally inconsistent with smooth video recording. 

 The video is unaffected by this sound. In accordance with Sony’s policy of continuous product improvement, an adjustment has been developed to reduce the clicking sound resulting from sudden motion during movie recording. 

 Sony will offer this performance improvement to NEX-5N end users during the period of its limited warranty accompanying the product. Please call 888-868-7392 to arrange for this improvement. 

Sony still wouldn’t confirm exactly what the problem was, though at this point, as long as the models shipped in the future work properly, we couldn’t care less.

[Via Popphotos]